Privacy Policy

Forever Phones respects customer privacy and handles personal information for legitimate business and operational purposes.

1. Information We May Collect

Depending on the transaction and services used, we may collect information such as: customer name; mobile number; email address; billing and delivery address; order details; device/model details; payment and transaction reference information; communication and support records; information relating to returns, refunds and complaints; and other information reasonably required to process an order or provide customer support.

2. Purpose of Collection

Customer information may be processed for purposes including: processing and fulfilling orders; delivering products; processing payments and refunds; providing customer support; verifying orders and transactions; preventing fraud and misuse; handling return/replacement requests; maintaining business records; complying with legal and regulatory obligations; and protecting the security and integrity of our services.

3. Sharing of Information

Information may be shared with relevant service providers where reasonably necessary to fulfil the customer's transaction, including payment service providers, logistics/courier partners, technology/service providers and other vendors assisting us in operating the website and business.

We will not disclose personal information to third parties for unrelated purposes except where legally permitted or required.

4. Data Security

We take reasonable measures appropriate to the nature of the information to protect customer data against unauthorised access, misuse, loss, alteration or disclosure.

However, no electronic system can be guaranteed to be completely secure.

5. Retention

Customer information may be retained for as long as reasonably necessary for order processing, customer support, accounting, dispute resolution, fraud prevention, legal obligations and other legitimate business purposes.

6. Customer Requests

Customers may contact Forever Phones regarding their personal information, correction requests, privacy concerns or other data-related queries using the contact details provided below.

7. Contact

Forever Phones Near Babasaheb Ambedkar Chowk, Satpur, Nashik, Maharashtra – 422007 Email: nxtvishal84@gmail.com Phone: 9112347899 / 9325061653

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our business, technology, legal requirements or data practices.

Customers are encouraged to review the latest version published on the website.